These terms are the agreement for using the CaribTutor marketplace. Version 5.1. CaribTutor is the operator name on these pages. There is no separate company name or street address here. Policies.
CaribTutor
Support, legal, and privacy: support@caribtutor.xyz
Version 5.1. Effective September 27, 2026. These pages are governed by the laws of New Jersey. Disputes are resolved by binding arbitration administered by the American Arbitration Association (AAA) in Hudson County, New Jersey, except where the law requires a court. You may opt out of arbitration by emailing support@caribtutor.xyz within 30 days of first accepting these terms.
You agree by checking the box at signup, or by continuing after we ask on a later sign-in if that record was missing. We store the date and time you accepted, the terms version (5.1), and the IP address of that request when the server can see it. Using the service after the terms change is also assent to the version then on this page. If you are a parent or guardian creating an account for a child, you are the contracting party.
CaribTutor is a marketplace. Independent tutors offer live lessons. CaribTutor lists tutors, calendars, messaging, and a classroom. CaribTutor is not the teacher and does not provide the lesson.
Tutors set their own availability and rates, and they may teach elsewhere. They are not employees of CaribTutor. The tutor agreement applies to tutors in addition to these terms.
Tutor profiles are written by the tutor. We may accept or reject a profile photo (a real head-and-shoulders picture, not an emoji or logo). A passed photo check is not an identity check. We do not show a Verified badge, and we do not verify government ID. Identity verification is not live.
At student signup you choose either “I am 13 or older” or “I am a parent or guardian creating this for my child.” Someone under 13 cannot create their own account. A parent or guardian creates the account and uses it with the child. We do not offer a separate child login, and we do not run an automated verifiable-consent tool. See child safety.
Lessons are educational services from independent tutors. Exam results, grades, and fluency are not guaranteed.
Trial lessons are kept by CaribTutor. You earn from every lesson after that.
Students pay the full lesson price by card through Stripe. The tutor’s share goes to the tutor’s own Stripe account. Starting at 28%. Your rate drops as you complete more lessons: Starter 0–49 completed lessons at 28%, Growing 50–149 at 22%, Established 150–299 at 18%, and Top Tutor 300+ at 15%. The rate is locked on the lesson. Stripe processing fees come out of that commission. Payment is released when the student taps Release, or automatically 72 hours after the lesson ends. Reporting a problem before release pauses it for review. Refunds follow the refund policy. CaribTutor does not hold tutor lesson funds and is not a money transmitter. Tutors in countries Stripe does not support cannot take card payouts yet. PayPal is coming for those tutors. Processor Multiparty / delayed disbursement is not live.
Card payments use Stripe as a third-party processor. The charge is a Stripe Connect destination charge: the tutor share is transferred to the tutor’s own Stripe account, and CaribTutor’s commission is an application fee. CaribTutor does not take custody of tutor funds. Tutors are responsible for their own taxes. PayPal checkout can appear only when those keys are turned on. PayPal payouts to tutors are not live.
Starting at 28%. Your rate drops as you complete more lessons. The commission locked onto a regular card lesson is 28% for Starter (0–49 completed paid lessons), 22% for Growing (50–149), 18% for Established (150–299), and 15% for Top Tutor (300+). On a $40 lesson the tutor receives $28.80, $31.20, $32.80, or $34.00. The rate is stored on the lesson and is not recalculated later. A tier, once reached, does not drop. Stripe’s processing fee comes out of CaribTutor’s commission, not out of the tutor share. A first introductory offer, when it applies, can be a platform charge with no tutor transfer, and that offer does not count toward the lesson total. Students pay the listed lesson price.
The 12-hour window and refund rules are on the refund and cancellation policy. A shorter summary is on the cancellation policy.
After a paid card lesson ends, the student can tap Release payment. That asks Stripe to pay out the tutor share from the tutor’s own Stripe balance. If the student does nothing, a daily job releases it 72 hours after the lesson’s scheduled end. That job runs once a day, so an automatic release can land up to about a day after the 72-hour mark. If the card funds are not yet available in Stripe, the payout waits and the same job retries. Tapping “I have a problem” before release pauses that payout and opens the existing review queue. An admin can then release the payout, refund the charge in full, or leave the fee with no refund. CaribTutor does not hold the tutor share while it waits.
Do not harass, threaten, discriminate, share someone else’s private information, or use the classroom for sexual content involving a minor. More rules are on community and safety.
Do not move a CaribTutor booking off the platform to avoid fees. Pay for lessons booked here through the checkout on CaribTutor.
Live lessons use Daily for video when a room can be opened. Lessons are not recorded by default. A microphone and camera check in the lobby stays on the device and is not saved as the lesson. Tutors may upload a short intro video to their profile. Messages between a student and a tutor stay on CaribTutor. CaribTutor may review those messages and lesson attendance for safety, quality, and dispute resolution. Students and tutors are not told when an admin reads a thread.
Because lessons are not recorded by the platform, you do not need to consent to a CaribTutor recording of the class. Do not record the other person unless they agree. An intro video is something the tutor chooses to upload.
You keep ownership of the text, photos, and videos you upload. You give CaribTutor a license to host, display, and transmit that content so the marketplace and classroom can run. We do not use your content to train our own AI models. The optional classroom teaching assistant, if a tutor uses it, sends that prompt to OpenAI to produce a reply. That is not a training program, and we will not start one without notice and consent.
The CaribTutor name, layout, and software are ours or our licensors’. These terms do not sell you that software. Tutor materials stay with the tutor, under the license above.
Checkout, video, hosting, email, and error reports run on the processors named in the privacy policy. Their terms also apply when you use those parts of the product.
Keep your password private. You are responsible for activity on your account. Tell us at support@caribtutor.xyz if you think someone else is using it.
We may warn, limit messaging, pause a listing, or close an account for breaking these terms or for safety. If you think that was a mistake, email support@caribtutor.xyz with the subject “Appeal” within 30 days. There is no separate appeal form and no promised decision date. You may stop using CaribTutor at any time. Closing an account does not erase lesson or payment records we still need.
The service is provided as available. To the extent the law allows, we disclaim warranties of merchantability, fitness for a particular purpose, and uninterrupted or error-free operation. Some rights cannot be waived.
To the extent the law allows, CaribTutor’s total liability arising out of the service in a claim is limited to the greater of the fees you paid to CaribTutor for the service in the 12 months before the claim, or $100. This cap does not apply to liability that cannot be limited, including fraud, or injury caused by gross negligence where the law forbids a cap. We are not liable for lost profits, missed exams, or a dispute between a student and a tutor beyond what these pages and the law require.
You will cover CaribTutor for claims that come from your content, your lessons, or your breach of these terms, to the extent the law allows. This does not shift liability the law says we must keep.
Nothing here makes a tutor or a student an employee, partner, or agent of CaribTutor. Tutors do not get employment benefits from CaribTutor.
Use “I have a problem” after a lesson, in-app support, or email support@caribtutor.xyz. Child-safety reports use the same address with the subject “Child safety”. If someone is in immediate danger, contact local emergency services first.
We may share account and lesson information when a law, court order, or lawful government request requires it. We do not offer a separate law-enforcement portal.
We may update these pages. The version and effective date at the top of the live page are the current ones. If you keep using CaribTutor after a change, you are using it under the new version. A later signup or the sign-in prompt records the version you accept.
Except where the law says a claim cannot be arbitrated, disputes about these terms or the service are resolved by binding individual arbitration administered by the American Arbitration Association (AAA) in Hudson County, New Jersey. You and CaribTutor waive class actions and class arbitrations. You may opt out of arbitration by emailing support@caribtutor.xyz within 30 days of first accepting these terms. For an account a parent or guardian created for a child, that parent or guardian is the contracting party. Claims that cannot be forced into arbitration, including claims of sexual abuse, may be brought in court. Small claims that the law keeps in court stay there.
These terms are governed by the laws of New Jersey, without regard to conflict-of-law rules. Court proceedings that are allowed are in Hudson County, New Jersey, except where the law requires another court.
If one part of these terms is unenforceable, the rest stays in effect. These pages, the privacy policy, the refund policy, and the tutor agreement are the whole agreement about the service. Sections that should live on after an account closes, including payments, liability, and disputes, survive. We are not liable for a delay caused by events outside our reasonable control, such as a widespread outage of a processor we do not run.
Support, privacy, appeals, child safety, arbitration opt-out, and copyright notices: support@caribtutor.xyz · (570) 243-9071.